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Payments Account Manager (m/w/d)

Saint Julian's, Malta

Full-Time

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fuelled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress, and Passion. We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.

Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face – because we’re looking for a Payments Account Manager to join the team!

Are you an experience people and project manager?  Would you describe yourself as analytical by nature with experience in the Payments industry?  The purpose of the Payments Account Manager role is to manage all PSP relationships and support the PSP team to develop their skills further.  The role holder will work closely with the Head of the Customer Operations Department and the Payments and Fraud Manager to build the PSP strategy.  S/he will also manage multiple projects.

Your playing field:

  • You will manage existing and potential internal and external PSP relationships.
  • You will ensure that the team has the correct reporting in place to monitor the appropriate activity.
  • You will manage the integration of new payment methods and make certain that team members are trained appropriately.   
  • You will handle all payment incidents that may have a significant impact on the business.

Which skills you should bring to the pitch:

  • Collaborative.   You will maintain strong relationships with all customer-facing departments and will be the main point of contact for the Finance team.
  • Curiosity towards the new.    You will analyse the payment success rate and suggest different customer journeys to improve it.
  • Solution oriented & hands on.   You will write requirements for more complex technical changes required on our product.
  • Meticulous.   You are highly organised and have an efficient work approach.

 Additional Skills:

  • Score extra points with us by having at least 2 years of gaming industry experience working directly with online payments and systems.
  • Practical experience in financial services or e-commerce payments will be considered an asset.
  • Proven understanding of reviewing processes and system functionalities and driving optimisation and improvement efforts.

This is how we score with you:

  • Established International Group.  We have a solid foundation on which to grow. 
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Relocation Support . To make your move to Malta as smooth as possible
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and free parking.
  • On-site childcare.  Worried about where to leave your 3+ year old kids? We’ve got a game plan.
  • Sports Incentive.  We want you to remain active and will subsidise a membership of the sport of your choice.
  • Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology.
  • Events . Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you? Apply now and join our winning team! 

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels.

We look forward to your application!


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TRUST

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TRUST

The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.

02

PROGRESS

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PROGRESS

Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!

03

PASSION

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PASSION

We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.