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Online Operations Team Lead (m/f/x)

Saint Julian's, Malta

Full-Time

We are Tipico, market leader in online and retail sports-betting in Germany. We are One Team, trust drives our collaboration and relationships. We love what we do, we learn every day and always strive to be better. We believe in progress, investing in personal and professional growth. This is what we look for in our employees. Are you ready to be part of our game as a Online Operations Team Lead? 

Do you have previous experience with people and project management? Do you enjoy being responsible for a variety of tasks? Are you a strong communicator? If so, the Marketing team at Tipico may be just the place for you!  The Online Operations Team Lead will be responsible for ensuring the smooth running of operations across all teams within the Online unit with the goal of increasing efficiency and throughput.  S/he will interact with multiple teams and various 3rd party suppliers and will play an important part in achieving the company targets!

Your playing field:

  • You will lead strategic projects and act as the key stakeholder for the Customer Relations team.
  • You will support teams within the Online unit with a focus on regulatory transformation and ensure that the teams have what they need to do their job efficiently.
  • Overseeing the supplier contracts within the Online unit and ensuring full usages of all contractual terms will fall under your realm of responsibilities.
  • You will ensure processes are documented, up to date, and are followed accordingly.

Which skills you should bring to the pitch:

  • Leadership. You are an experienced people manager with the ability to motivate a team to achieve common goals.  You collect feedback, ideas, and suggestions for improvement from the whole team ensuring they feel acknowledged.
  • Communicator.   You are comfortable and effectively able to communicate with various internal and external stakeholders to achieve desired results.
  • Data Driven.   You have a strong understanding of numbers and processes and are able to convert this information into actionable plans for the Online unit.
  • Tech Savvy .  You will possess advanced MS Excel and Power Point skills and ideally have a good understanding of Atlassian tools such as Jira and Confluence.

 Additional Skills:

  • Score extra points with us by having experience in the gaming or similar fast paced industry.
  • Fluent written and spoken English is essential.  Good written and spoken German is desirable.

This is how we score with you:

  • Established International Group.  We have a solid foundation on which to grow
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary and Private medical health insurance.
  • Sports Incentive . We want you to remain active and will subsidise a membership of the sport of your choice.
  • Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

 

Team Customer Focus

Relentlessly giving moments of Spannung to our customers through insight, strategy, and creativity.

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Location Malta

Our international headquarters in St Julian’s, Malta, offers sea and sunshine all year round, as well as being the base for our iGaming services.

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Culture

Our Vibrant Culture

Life here is electric. We unite in Trust, Progress, and Passion, ferociously Maximising Spannung. We’re down-to-earth and real, with the competitive spirit to adapt, achieve, and celebrate. Every day is different at Tipico. We like it that way!

Diversity & Ethics

The Winning Difference

Diversity breeds victory. Our culture is open, curious and accepting; we value viewpoints from all walks of life. With 40+ nationalities in our team globally, we celebrate each other’s unique, real personalities, making us stronger, together.