We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fueled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress , and Passion . We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.
For our company location in Medellin (Colombia) we are on the hunt for self-driven individuals who want to join us because they like being challenged and love to work in a highly collaborative and agile environment.
- Supporting the Team in maintaining the highest standard of IT support (desk-side and remote) and satisfaction of end users
- taking responsibility for managing IT support and infrastructure services, consisting of technology and solutions, required for successful delivery, including heterogeneous infrastructure environments, Cloud technologies
- Investigating and troubleshooting technical and operational issues as part of Incident Management & Request Fulfilment processes and infrastructure projects, aiming to improve the services offered.
- Owning reported issues and communicating the status and progress in a regular manner.
- Maintaining operational documentation, Knowledge Base articles and Standard Operating Procedures.
- Troubleshooting and repairing hardware & software (Windows & mobile devices) issues
- Self-driven, success-oriented, ready to deliver
- Excellent communication and analytical skills
- Excellent command of written and spoken Spanish - English (German would be a plus)
- Knowledge of network technologies and protocols, MS Server Environments (AD, DNS)
- Bachelor Degree in Computer Science or an equivalent degree
- 2 to 4 years of professional experience in IT support
YOUR BENEFITS AT TIPICO
- Trainings (internal/ external) and further qualifications programs
- The chance to improve your skills and acquire new ones with the ability to progress
- Sponsored company and team events
- Working with a young and ambitious team
- An attractive incentive system according to business results
- Modern equipment, and work in a new and spacious office spaces
Get in touch with our Talent Acquisition Team if you have any questions.
See how we take care of our entire team with these incredible benefits.
Grow Through Excellence.
As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best.
You’re Worth It!
We work with only the best, and we’re prepared to invest in you. Here at Tipico, we offer competitive salary and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create!
Dream Team Moments.
We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events.
Get Your Heart Racing!
Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung!
Cool and Stylish Spaces.
As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done.
Our three core values guide all we do. Explore each one to learn what matters most at Tipico.
The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.
Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!
We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.